Premier Care Services
Tel: 020 8686 5665
Mob: 07949 841 128
25 Brighton Road, South Croydon, Surrey CR2 6EA

Our Staff

Our rigorous recruitment procedures ensure that we employ ideally suited candidates, personally interviewed by one of our trained consultants and thoroughly vetted to determine their skills and experience.

They are trained in Manual Handling, Emergency First Aid, Infection Control, Food Hygiene, Health & Safety. In addition, all Care Workers will have either already attained or be in the process of attaining an NVQ II in Health and Social Care. All new employees will attend induction training before they start working independently with service users, which includes some time being trained by a senior care worker on site. It is our policy to continually train and supervise all employees during their employment.

Care you can trust...

To enable us that our carers are providing our service users a quality service we ensure, and we always monitor the following:

  • Weekly spot checks are carried out by our trained Supervisor who attends our Services User’s residence to check that our care staff are on time and carrying out tasks as per agreed care plan, care staff is polite and helpful at all times, providing independence and choice to our service user and respecting their wishes at all times.
  • Weekly Telephone Monitoring – we ensure that our management team contacts our Service Users on a weekly basis that the care provided is sufficient.
  • 3 Monthly Meetings with Care Staff – Our management team invites all Care Staff for meeting to ensure the smooth running of care is being carried out, meeting CQC guideline and any training courses for staff and ensuring that any issues or concerns are rectified accordingly.
  • Quarterly Supervision – are carried out by the Supervisor with their Care Workers.
  • Yearly Service Users Reviews/Surveys are carried out once a year.
  • Yearly inspections carried out by Care Quality Commission.

Specialist care services tailor made for your needs...​

Premier Care Services

25 Brighton Road, South Croydon
Surrey CR2 6EA

Tel: 020 8686 5665
Fax: 020 8680 7569
Mobile: 07949 841128